• Implementation of free virtual training sessions offered to employers in e-commerce and customer service. These trainings will be given by Dr. Martin Savard, professor in marketing at UQO, trainer-consultant, and international speaker in telecommunications and marketing. This project was made possible by a grant from the Ontario Ministry of Francophone affairs.
  • Participation in the National Immigrant Settlement Council’s pan-Canadian consultation meeting with the Honorable Marco Mendicino, Minister of Immigration, Refugees, and Citizenship. One of the main recommendations made by the Centre to the Minister was the reduction of administrative procedures to speed up the arrival of immigrant workers.
  • Preparation of a workforce development and attraction plan in collaboration with Ontario East Economic Development.
  • In collaboration with Job Zone d’emploi, organizing of the “Bridges out of Poverty” training for employers. This international concept educates employers on the benefits of increasing the wage offer, not only to contribute to poverty reduction but to attract and retain labor.
  • The first cohort of graduates of the Personal Support Worker training program is ready to enter the workforce. At the end of this first training project, more than 90 Personal Support Workers will join the healthcare professionals in the Prescott and Russell area.
  • Elaboration of a report to depict the current “Employment in Prescott and Russell – a socio-economic perspective of the labor market”. The mandate was awarded to the firm Lalonde et Gougeon.
  • The Centre receives the « Immigrants, moi j’y crois » award given by La Cité to individuals and organizations that stand out for their involvement in welcoming and supporting immigrants.
  • Creation of a $30,000 reserve fund to financially support the integration of people with disabilities into the workplace. The funds are mostly used to reimburse the social costs associated with on-the-job training offered by employers. A referencing protocol is created jointly with Groupe Convex.
  • The Centre announces by press conference its brand-new model of Employment and Skills Development Fair model to be held on March 28, 2020, at Alfred College. An organizing committee made up of 7 key people oversees the organization of the event. The model has 5 components which are: employment, skills development, immigration, workshops and panel discussions, and a virtual career exploration laboratory. An ambassador is appointed, transportation service is organized for visitors, and a first sponsorship plan is developed. The sponsors are the United Counties of Prescott and Russell, André Paquette Publishing Company, Hawkesbury Industrial Investment Association, and the Eastern Ontario Training Board. The job fair will have to be canceled 2 weeks prior to the event due to the pandemic.
  • The Centre welcomes Minister Merrillee Fullerton, MP for Kanata Carleton and Minister of Long-Term Care who announced at a press conference that the Centre will receive more than $600,000 to develop a training and job placement program for personal support workers. The funding is to train 35 participants for 36 weeks leading to employment in this in-demand profession.
  • The pandemic and government regulations force the Centre to close its physical offices. This is a historic first. Soon, the staff of the Centre will be equipped to continue to serve its clients through telework and virtual platforms.
  • In response to the constraints related to the pandemic, numerous actions have been put in place to continue to support clients and the community: chat on the website, virtual counseling, development of virtual workshops to support job seekers and employers, including a meet-and-greet component that links the two clienteles.
  • Launch of a funding project for employers to support them in the enhancement of their online sales process or the development of their e-commerce platforms. The project was led by the United Counties of Prescott and Russel and its partners, including the Centre which has invested $10,000.
  • Production of a video to help the community better live its confinement to emerge victorious: “Transforming Loneliness into Opportunity” by Jonathan B. Roy, author, filmmaker, traveler, and speaker from L’Orignal, Ontario.
  • Development of training on industrial trades aimed at familiarizing workers with the various components of industrial trades to get a job in a targeted field. La Cité is the trainer for this initiative. La Cité is the trainer for this initiative.
  • Implementation of a computer and internet key loan program for job-seeking clients and registered learners at the Centre. This initiative was put in place to address the restrictions imposed by public authorities in the context of the pandemic. This allows people without computer and/or internet access to receive services virtually.
  • The Centre’s involvement with immigrant clients and its partners continues. Among the initiatives, we note the participation in the #impactimmigration campaign on Facebook, the creation of a settlement guide for newcomers, and the contribution to three videos aimed at attracting newcomers to the region.
  • The Centre presents the winners of the 2020 edition of the Job Succession Scholarship through a video. This production aims to make each young person shine while offering them an unforgettable memory of the $5,000 scholarship they earned to pursue their studies and return to work in Prescott and Russell.
  • Collaboration in the implementation of the Prescott and Russell economic recovery plan, which includes about twenty stakeholders from key organizations and businesses in the region. The project aims at sharing and working on initiatives to help the recovery of the region. An investment of $10,000 was made by the Centre in this project.
  • Confirmation of funding, implementation, and delivery of activities within the framework of the “Communauté francophone accueillante” (CFA). The activities aim at the successful integration of people into the community.
  • Collaboration in the implementation of the first virtual Job Fairs organized by different Employment Ontario service providers in Eastern Ontario. A total of 79 employers had the opportunity to promote over 750 positions they had available. 1350 job seekers participated in the events.
  • Training in motivational and career counseling approaches for Ontario Works case managers. The goal of this collaboration is to ensure a successful transition to the labor market for the clients of this program.
  • The Centre was awarded its first grant directly related to assisting immigrant women in their job search; the project is called Féminin pluriel.
  • Organization of a workshop on municipal leadership aimed at employers and organizations in the region to familiarize them with the best practices that any community should aim for in order to become welcoming. The guest presenter, Mr. Cyrille Simard, Mayor of Edmunston, New Brunswick, shared their best practices that have led their municipality to have great success in attracting and retaining immigrant population. This activity was organized in partnership with the Town of Hawkesbury and the Réseau de soutien à l’immigration francophone de l’est de l’Ontario,
  • A happy hour is organized as part of the “Communauté francophone accueillante” designation to exchange and answer questions from the community regarding this designation. The activity is organized by the City of Hawkesbury, in collaboration with the Réseau de soutien à l’immigration francophone de l’est de l’Ontario and the CSEPR. The Mayor of Edmunston, Mr. Cyrille Simard, is also taking part in the event.
  • A series of three dinners-conferences on cultural diversity is being organized to raise awareness among the employers. A consultant specializing in this field is moderating these activities.
  • The Centre acquires a brand-new virtual career exploration laboratory. This tool that is developed by a Canadian company enables the user to experience a job in virtual reality. The Centre is among the first employment centers in Ontario, and even in Canada, to be equipped with such a system.
  • Opening of 6 satellite offices in French high schools to follow up on the Multiplier Effect grant.
  • A delegation composed of 2 employees and 1 contractual agent is mandated to represent the Centre and the Prescott and Russell region in Europe at
  • Destination Canada held in Paris and Brussels. Only invited visitors can come and meet the exhibitors who come from all Canadian provinces except Quebec. The Centre represented 14 companies and 27 job postings and received more than 750 resumes.
  • The Centre launches the Job Succession Scholarship, a five-year project representing a $250,000 investment. The project will award 10 annual scholarships of $5,000 each to high school graduates pursuing post-secondary studies in a high-demand trade or profession in the region, where students have to come back to work. The goal is to counter youth exodus and to support the development of specialized skills in the region. The four Prescott and Russell school boards join the project and graduates from seven schools may apply for the scholarships.
  • Mr. André Roy goes into well-earned retirement after working 27 years as Executive Director of the Employment Services Centre.
  • Mrs. Caroline Arcand, the new Executive Director, takes office.
  • The Executive Director (ED) creates a Leadership Committee to support her in the management approach and reorientation of the Centre. Other than the ED, the committee includes 10 support and management staff members.
  • In light of its financial performance, the employment agency Contak, Staffing Solutions is incorporated and becomes a division of the Centre.
  • The Centre organizes the first Job Fair for the Prescott and Russell region. The event is a local success and continues for six years with growing popularity.
  • Launch of the Centre’s new brand image that marks the implementation of a first marketing strategy.
  • The Centre becomes a one-stop service provider for Employment Ontario.
  • The Centre commissions the firm Lalande et Associés from Plantagenet to conduct market research and create a first strategic marketing plan. The project aims to better promote the Centre to local potential clientele while supporting the team’s needs.
  • The Centre wins again the Ministry’s Award for best results in the province of Ontario, ahead of 160 provincial service providers.
  • The Centre receives the Ministry’s Award for best results in the province of Ontario, ahead of 160 provincial service providers.
  • Opening of a third office located in Embrun to better serve the County of Russell.
  • Opening of a second office to serve the county of Russell.
  • Mr. André Roy is appointed as the new Executive Director. His mandate is to restore the financial health of the Centre.
  • The Centre is incorporated as Employment Services Centre of Prescott and Russell and a new brand logo is created.
  • Foundation of Action Consultation Emploi / Action Consultation Employment. The acronym ACE is often used to identify the five-employee organization. ACE manages only one program called Avenir/Futures, which is aimed at youth aged 15 to 24 and is funded by the Ministry of Education.