Our vision

Eastern Ontario’s labour market, community life and economic strength are enriched by the collaborative, inclusive and innovative efforts of the CSEPR and its stakeholders.

Our Mission

Act as an integrated service center focused on the development of employment and soci-economic growth in Eastern Ontario communities.

Our promise towards our clients

Each one of us at CSEPR is committed to being helpful to all clients. Each one of us guarantees to treat every person as a priority by offering assistance adapted and appropriate to their needs. Our staff is committed to responding to the client in the official language of their choice, within a maximum of one business day. The client will be served according to their preference, either by telephone or in writing, in virtual or face-to-face mode. Our staff is committed to supporting the client by intervening directly with the client or by referring the client to the appropriate resources, internally or externally.

Strategic axes

Socio-Economic Development

  • Co-build a skilled and qualified workforce
  • Facilitate and support job creation and successful integration into inclusive workplaces
  • Facilitate professional autonomy

Collaboration and Strategic Alliances

  • Generate and strengthen strategic alliances, effective collaborations and productive partnerships to better achieve the desired objectives
  • Facilitate effective program and service coordination and synergy among service providers

Community Outreach

  • Promote the achievements of our partners and our communities
  • Foster outreach and visibility of the Eastern Ontario community as a quality environment for living and working

Diversity and Inclusion

  • Make diversity a collective strength
  • Participate in the evolution towards more welcoming, dynamic and inclusive communities


  • Offer our clients an exceptional customer service experience
  • Be a welcoming, inclusive and stimulating workplace model
  • Provide leadership in growth, innovation and technology with a focus on the quality. relevance and impact of services

The principles and values that guide our actions


We want to go beyond what’s expected to help our clients.


We want to be stakeholders invested in facilitating our clients’ actions.


We believe in achieving better results together, through teamwork and an integrated approach.


We act with transparency with our clients, our partners and our coworkers.

Pleasant work environment

We all expect to enjoy work and feel valued by our coworkers!


We believe that with courage and a bit of guts, it is possible to overcome great challenges.

The Center’s eco-responsibility

The protection of the environment and the rational use of resources are key elements of the principle of sustainable development and are core to the Employment Services Centres actions. What motivates us is the conviction that the promotion of sustainable development requires the multiplication of concrete actions taken on a daily basis. With this in mind, the Employment Services Centre has adopted an environmental policy to promote environmentally friendly practices among its employees.