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Helps families with low revenue

The Ontario Energy Board recently launched a new help program which reduces electricity costs for families with low revenue. To benefit from this program, one needs to register, and once accepted, a credit is applied directly on the clients' invoice.

Once the request is made, a 6 to 8 weeks delay is necessary for evaluation by the Board. Requests are accepted since October 1st, 2015, and credits will start to apply on electricity used since January 1st, 2016.

You can contact the Ontario Energy Board by dialing 1.855.831.8151 (toll free in Ontario), by email : This email address is being protected from spambots. You need JavaScript enabled to view it. or use the Bell Relay service at 1-800-855-1155 (TTY to TTY).

To get more information on the program, please visit the Ontario Energy Board by clicking here.

Ontario Electricity Help Program

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